The classical role of postal services is changing due to technological progress; customers are now predominantly using electronic methods of communication and use traditional mail services largely as a supplement to electronic communications. At the same time, more efficient ways of data processing allow for a more effective and targeted use of postal products.
Competition and the range of products offered on the postal services market are still mainly determined through a broad regulatory and legal framework. Under the header of universal services, legislators and regulatory authorities protect the interests of customers in those postal markets in which substantial competition has yet to develop.
Vafer focuses on the challenges of postal operators still carrying the burden of universal service and hard regulation of access, outlining the many possibilities these operators have of developing new business not traditionally related to post. Vafer helps our clients establish effective cost accounting and finds new products to increase the clients’ revenues.